Mission

We are a market-focused, process-centered company that develops and delivers innovative solutions to both producers and consumers

Vision

To be a seamless link between producers and consumers globally in our area of focus

OUR VALUES

• Excellent Market knowledge
• Excellent service delivery
• Excellent customer service skills
• Excellent motivated Personnel teams
• Excellent long term Clients partnership and trust
• Excellent atmosphere and professionalism

Robust Resolve has been supplying to; agro-processors, Suppliers, Distributors, coffee shops, Restaurants and other companies with quality coffee, and Tea since 2010 and prides itself on its track record.

WHY US?

SATISFACTION BEYOND…

Robust Resolve serves customers and clients on wide array of services, regardless the industry or sector. Our capabilities have been developed through years of experience providing satisfactory solutions,classy experience and lasting memories which has earned us a place in hearts of all those we serve.

Our services are focused on the subject most important to our customers and clients.

MARKET KNOWLEDGE

Extensive experience and capability in managing various sales and marketing projects locally and internationally, our technical qualified staff and detailed knowledge inclined superiors makes sure the ideas and development are implemented in all our projects and tasks.

Our experienced Customer Service personnel is able to effectively communicate and interact with our Customers as well as clients thus making their wishes a smooth, hurdle less process.

Research and innovation

The research and development process begins with a specific customer request or market analysis, but it is above all through an observation of data on sales to end consumers that we can identify many areas on which to focus.

There are two R&D project work teams, one dedicated to coffee areas, and the other to Tea. The teams, which also benefit from the contributions of internationally renowned nutritionists and researchers, must analyse all aspects related to our products, from the implications related to the supply of raw materials to connected legislative aspects.

Furnished with exhaustive presentations and product samples, with these projects Robust Resolve is able to guarantee its customers a continuous overview of sales trends in the markets in which it operates and ready-to-go range of products considered to be new to the national and Global markets.

Ethical Sourcing: We’ve developed strong, long-term relationships with farmers across Kenya that helps to ensure we are able to buy the high quality coffee and tea which our customers expect from us.

Community Involvement: From the neighborhoods where our stores are located to the ones where our coffee and Tea is grown – we believe in being involved in the communities we’re a part of.  Bringing people together, inspiring change and making a difference in people’s lives – it’s all part of being a good neighbor and a CSR activity.